Salon of the Month

PBS' 2018 Salon of the Year announced!

 The Beauty Spot salon owner, Christine Ewart with Matt & Lisa Williams

The Beauty Spot salon owner, Christine Ewart with Matt & Lisa Williams

The newly launched Sofitel Sydney in Darling Harbour was the place to be on Saturday 8th September, where 150 glamorous and excited guests arrived for the Professional Beauty Solutions (PBS) 3rd Annual Awards Gala Dinner.

The evening kicked off with champagne on arrival, canapes and the beautiful Fijian singers from Pure Fiji entertaining guests with their traditional Fijian songs and guitar playing.

With the hundreds of salon owners and beauty therapists mingling and sharing their experiences of Beauty Expo earlier that day, the evening’s MC, Dani Lombard from Dani Lombard PR started the official festivities by welcoming PBS’ salons, partners and international guests including Youngblood’s international brand ambassador and makeup artist Philip Luque, Bestow Beauty founder Janine Tait, Image Skincare’s international educator Dawn Clifford, and Dermalux’s Managing Director Dale Needham. Guests were treated to a 3-course meal while the talented White Tree Band provided the music for the evening.  A montage of Tanya Hennesy’s comical “things people say to beauty therapists & things people say to spray tanners” was also shared on the big screen, before guests where surprised with a video message from Hennesy herself, wishing everyone a great night and best of luck to all the nominees.

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As the drinks continued to flow, the PBS Awards ceremony kicked into full gear with winners announced in 12 categories and runner’s up in 3 categories. This year was the first year we also recognised the outstanding achievements of salons who have been with PBS less than 12 months, with the introduction of the Best Newcomer Award!  It was also the first time we announced a tie for any award, with Body Wisdom Contour Clinic and O’Hara Skin & Body (both from WA) taking home the Image Skincare Stockist of the Year Award!  

However, the night belonged to The Beauty Spot, an elegant and tranquil salon centrally located in the heart of Swan Hill, Victoria.  With a total of 9 nominations across all categories, they took home the prestigious Salon of the Year Award for 2018. Salon owner, Christine Ewart took to Instagram to share the salons latest achievement “PBS Salon of the Year 2018! Can you believe that? What an amazing night! And year! And 7 years!”

With an extremely dedicated team at the helm, The Beauty Spot offers a huge range of high end treatments and are repeatedly complimented on their offerings by their clients. They currently stock Youngblood Mineral Cosmetics, Image Skincare, Dermalux, Sunescape, Pure Fiji, Bestow Beauty, Body Sugaring Australia, Cherry Blooms and Wotnot Natural Wipes making them almost an exclusive PBS only stockist!



Congratulations once again all our winners.

Winners

  • Salon of the Year – The Beauty Spot 

  • Image Skincare Stockist of the Year – Body Wisdom Contour Clinic & O’Hara Skin& Body Clinic

  • Youngblood Stockist of the Year – Skinfit Body & Beauty   

  • Sunescape Stockist of the Year – Body Wisdom Contour Clinic

  • Dermalux Stockist of the Year – Vaia Beauty

  • Bestow Beauty Stockist of the Year – Oi Cosmetics 

  • Cherry Blooms Stockist of the Year - Bella Spazio Spa & Beauty

  • Body Sugaring Australia Stockist of the Year – Skinfit Body & Beauty

  • Pure Fiji Stockist of the Year – Macquarie Medi Spa

  • Marketing Excellence – Beautorium House of Beauty

  • Best Newcomer – Turramurra Natural Beauty

  • Retail Therapist of the Year – Laura Browne (The Temple Skincare)

Runner Up

  • Youngblood Stockist of the Year (Runner Up) – La Bella Medi Spa

  • Bestow Beauty Stockist of the Year (Runner Up) - Chateau Elan

  • Pure Fiji Stockist of the Year (Runner Up) - Saya Beaute Bar

Salon of the Month – Turramurra Natural Beauty

Whether you are seeking a luxurious treatment or need help with problematic skin, stepping inside Turramurra Natural Beauty’s (TNB) tranquil, calming and nurturing environment instantly invites you to shed your worries and surrender yourself to exquisite treatments that will rejuvenate, uplift and relax you to your core.

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Located in Sydney’s Upper North Shore, TNB offers a broad range of facial treatments that nourish, protect and transform your complexion. Guided by respected and renowned skincare specialist, Tracie Horn, their highly trained senior therapists specialise in providing luxurious facials alongside advanced skincare treatments.

TBN currently stock a number of PBS brands including Dermalux LED, Image Skincare and Bestow Beauty.

“We added Dermalux LED to our salon menu one year ago and from that moment the LED has not stopped! We have achieved remarkable results for our clients including (but not limited to) acne, anti-ageing and wound healing. However, it wasn’t until we added the second component in February 2018 which was the Image Skincare range, that we could deliver faster results for compromised skin.” said Tracie.

What makes TNB so special is their attention to every detail about their clients, using unique and specially tailored treatment approaches to each client to focus on their skin’s individual needs. “As part of our ongoing commitment to identify and address our client’s skin concerns, our dedicated team provide a comprehensive consultation that enables us to offer in-salon treatments combined with at-home products for a full 360° approach. We have a deep commitment to our customers and our brands, therefore to ensure we offer the very best in client treatments and up-to-date customer education, all staff continue with ongoing education and training.” explains Tracie.

As part of their marketing activities, TNB have run several email campaigns over the last 6 months,  including a bundle of 3 LED sessions for $99.00 which was received well by their clients. However, the real success came on the back of news that Meghan Markle had been receiving Dermalux LED treatments in the lead up to the Royal Wedding. TNB put together a “Sparkle like Markle” email campaign in June and sold an incredible 15 LED packages for $999 (which included unlimited LED for 3 months).

“These two promotions were incredibly successful for us. The initiative has increased sales as well as client visits to the clinic which gave us a chance to retail and cross-promote other services to them. Our clients have been extremely impressed with the changes in their skin through LED and by following their Image Skincare at-home skincare prescription”. said Tracie.

With four treatment rooms already in operation, Tracie is now developing a dedicated express LED Light Bar which is planned to open later this year.

Well done to Tracie and her team for their amazing results with Dermalux and Image Skincare! We’re excited to be able to be a part of their success story and can’t wait to see how Turramurra Natural Beauty continues to grow. Congratulations on earning Salon of the Month.

Salon of the Month – Macquarie Medi Spa

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The salon that thrives together, stays together. Boutique, luxury medi spa located in Bathurst, Macquarie Medi Spa, takes this statement seriously in everything they do, and is exactly the reason why they have been awarded 12 accolades in the industry since 2016.

In operation since 2001 and spreading their skin and beauty expertise across two award-winning medi spas in Bathurst and Orange, the team at Macquarie Medi Spa pride themselves on the intensive skincare training they undergo on a regular basis to give their clients the best service and care possible.

“We offer all aspects of skin and spa treatments, including everything from body to lashes to intensive skin needling services,” Karla McDiarmid, the owner of Macquarie Medi Spa explains. “We have 12 skin and spa therapists, and also visiting specialists come in who offer injectables, cosmetic tattooing and cosmetic laser procedures.”

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To stay relevant and as successful as they are in a constantly changing industry, Karla and the team invested in renovations to their business in 2013, not only rebuilding on the location itself, but by investing in new technology and spa equipment to give their guests the best experience possible. Located in rural NSW, Karla understands the importance of continuing to update her medi spa to please her loyal clients, AND interest potential new visitors and guests to the area. But what is a key element in her business activities in Bathurst, is to give back to the community.

Most salons and spas offer great service, but what sets us apart is what we do for the community. We sponsor many charities and fundraisers to give back to those less fortunate, with what we are lucky to have.

By hosting VIP nights, movie nights and even hiring the local ice staking rink for their loyal clients, as well as being invited to attend local schools to educate teens about skin health and makeup application throughout Central West NSW, Karla is all about her community.

This is why Macquarie Medi Spa has been a Pure Fiji stockist and avid fans for over 8 years and growing. “I love the philosophy behind the brand, and that not only can you have fantastic skin with their products, but you are creating jobs and supporting families in need in Fiji when you use Pure Fiji!” exclaims Karla.

When the cyclone hit several years ago, we donated items from our spa and customers, which were shipped directly over. We also took suitcases of school items to deliver to children in Fijian villages on the last Pure Fiji conference. I will never forget my experiences with Pure Fiji and my passion for this wonderful brand.

Multi-time Australian Beauty Industry Awards (ABIA) winner, Macquarie Medi Spa is also a new Bestow Beauty stockist after attending Janine Tait’s Holistic training (founder of Bestow) in Melbourne in July.

Their success speaks for itself and it stems from their focus on the little things to begin. Touches like herbal tea to every guest, electric blankets, and complimentary bath salts on departure, along with their regular VIP events, promotions in salon and professional trained staff with expert knowledge allows them to leap ahead of the competition and perfect their main goal as therapists, to make their clients feel as relaxed and beautiful as possible.

It’s no secret that Macquarie Medi Spa and owner Karla, are forces to be reckoned with. From being crowned ‘Young Entrepreneur of the Year’ at the Bathurst Business Awards as well as ‘Spa Director of the Year’ and ‘Best Salon Team’ at the ABIA’s, to being recognised on a global stage with ‘Best Spa Manager’ and ‘Global Beauty Salon of the Year’ at the World Luxury Spa Awards multiple years running, we had to add another award to their belt.

Congratulations to Macquarie Medi Spa for being our August PBS Salon of the Month!

Salon of the Month - Simply Laser

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Simply Laser is a beautiful Medispa located in a discreet but central location of Brisbane CBD, Queensland. With their doors open for over four years, Simply Laser are devoted to providing their clients with the very latest and best technology in non-surgical cosmetic treatments and lasers, focusing their entire clinic philosophy around delivering the best they can to their clients with the highest-grade treatments and products. 

Simply Laser stock Image Skincare and heavily reps the brand in their clinic. After trialing and testing Image Skincare, salon owner Leona Gallagher new she wanted the range for her clients. “I had heard lots of great things about Image and I loved the company’s philosophy and the ingredients used in their products,” said Leona. 

What makes Simply Laser so special is their attention to every detail about their clients, using unique and specially tailored treatment approaches to each client to focus on their skin’s individual need.  

We provide every client with a complimentary skincare diagnosis and we tailor make a treatment plan for their specific needs” explains Leona. Their team also prides itself on exceptional customer service, ensuring they listen to understand expectations and talk through any concerns their clients may have.

As part of their marketing activities, Simply Laser recently held a huge VIP night, where clients could buy 3 products and get 1 free. They have also run several social media campaigns with a complimentary skin analysis and Image Peel as the prize to propel the reach of their salon into surrounding suburbs to Brisbane.

The results of these two initiatives have been “incredible”, says Leona. “Our sales increased during both promotions as we incorporated a lot of link selling with these clients in the months after, filling in the gaps in their skincare routine.” In addition to this, Simply Laser have also implemented a loyalty program for their VIP clients. Loyalty points can be earned by referring family and friends, birthday celebrations or for every dollar spent in salon and are redeemable on any product or service. 

When it comes to social media, Simply Laser are very active users, spreading the Image Skincare love to their 6000 + fan following. On top of this, they have been working closely with a number of social media influencers by performing Image Peels on them for their photoshoots.

Well done to Leona and her team for an amazing first year! We’re excited to be able to be a part of their success story and can’t wait to see how Simple Laser continues to grow. Congratulations on earning Salon of the Month!

Congratulations again to Simply Laser for being our PBS Salon of the Month!

Salon of the Month - Zwar Beauty

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Cutting down her salon menu by more than half her original offerings, and only focusing on her core treatments – skincare and facials – was a huge risk for Zwar Beauty’s Tenille Dodd. But it is a leap of faith that paid off for the dedicated and passionate salon owner, allowing her business to become the success it is today and giving Tenille the opportunity to hone her craft as one of the best facialists in Port Lincoln, South Australia.

I think if you have the passion and confidence in what you are doing and selling, your goals and dreams come to you without really having to try.

Zwar Beauty’s Tenille takes guiding her clients towards better and brighter skin to another level. Beyond performing a simple treatment, from a facial to makeup application, the philosophy at Zwar Beauty is to take a client and treat them with the same care as you would your own skin, and provide them with the proper post-treatment education to ensure they come out feeling confident and comfortable.

“I see too many clients come in who have been using their products incorrectly and it makes me really upset as I know ingredients like Vitamin A, Glycolic, Retinol are powerful and if they are prescribed incorrectly they can cause more damage to the skin than good,” Tenille exclaims.

This is why she places the utmost importance on the skin consultation and follows up with every client that walks through her doors to make sure their prescribed skincare routine is being followed meticulously. Most recently, Tenille experienced amazing success through charging for her comprehensive skin consultations as a service, resulting in high volumes of retail sales from her clients, who have not been able to deny the work they must put in at home as well as in the treatment room.

A free 15-minute consult is just not enough time to consult correctly, and discuss skin health, advise topical prescription and set up a treatment plan.

“My clients just want to be guided to make sure they are doing the right thing with their skin,” Tenille mentions. “So, I make sure to message every client that comes in for a facial a few days later to touch base.”

Tenille has stocked Youngblood Mineral Cosmetics for 7 years and it is still one of her most powerful brands. In addition to this, she also stocks Sunescape Tan, Bestow Beauty and Wotnot to back the key performer of her business Image Skincare. “I have been saying to myself ‘where have you been all my skin therapist life’ after introducing Image to my salon!” says Tenille.

Image Skincare has allowed me to take my clients’ facials to the next step. My clients are noticing a huge difference in their own skin, and I’m feeling huge results on myself. I’m speechless!

Apart from amazing brands that produce amazing results for her clients, Tenille places her success largely on the customer service she provides as a sole operator. Working on her own, Tenille allows enough time between each client to give them a comfortable, relaxed experience, in addition to enough allowance to focus on the business side of operations too.

“We live in such a stressful world now, that clients just want a treatment that is purely focused on them, and I’ll go above and beyond to give them that,” Tenille explains. “We are the one thing you can’t buy online, so I want to make it memorable for my clients.”

The extremely loyal clients at Zwar Beauty have also flocked to events held by Tenille, including a recent makeup masterclass for Youngblood, focusing on educating clients on wearing makeup that does not undo the results of a facial and is actually good for the skin. This resulted in greater client loyalty and an increase in Youngblood retail sales, with many even coming back to restock their products!

In April, Tenille also ran an extremely successful Facebook competition for her clients, asking ‘Why you would want to win a facial with me’, resulting in not only 3 winners due to high demand, but dozens of other clients taking up the facial deal on offer.

“I work my business from the saying ‘don’t be better, be different’, and I honestly think this is the reason why I have had such a strong rebooking clientele,” Tenille enlightens. “My clients know I love my job, they can see and feel it through their facial treatments. I know there is no other salon nearby that specialises in skin like I do!”

Congratulations again to Zwar Beauty for being our PBS Salon of the Month!