Salon of the Month

Salon of the Month - Saya Medispa

Congratulations to Aleshia-Ann Fowler and the team at Saya Medispa for being named our Salon of the Month for January! Located in the Morning peninsula of Victoria, Saya Medispa specialise in providing all beauty and spa services from basic waxing and tanning to manicure and pedicures, as well as offering advanced facial treatments and full body treatments.

Saya opened 5 years ago with 2 therapists and 0 clients. Today, they have 5 staff members and a database of over 3,000 clients which continues to grow each day! Saya Medispa believes that their experience and relationships they have with their clients is what sets them apart from other spas.

“Our client’s comfort and experience are our main priority, ensuring each treatment goes above and beyond their expectations” states salon owner, Aleshia-Anne Fowler. “Saya has a distinctive essence when you walk into the salon. Clients enjoy visiting us even if it’s just for a wax, as they are still in an environment that’s relaxing and welcoming. Many clients say “I feel like I am in Fiji when I am here” and this is exactly how we want them to feel…relaxed and as if they are somewhere other than just another local salon.”

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Saya Medispa currently stock the majority of PBS brands since initially taking on Youngblood Mineral Cosmetics in 2013. They are also stockists of Sunescape, Pure Fiji, Body Sugaring Australia, Bestow Beauty, Wotnot Naturals, Caronlab, Cherry Blooms, and have just recently taken on PBS’ two newest brands – LUK Beautifood and ECOCOCO.

“We started off with just stocking Youngblood and Pure Fiji and our love for all the brands PBS stock just grew. Each brand PBS introduces I have to get my hands on and try. We are always trying to keep up to date with the latest trends in our industry and we believe that PBS provides us with ALL of the information we need to be able to provide the best possible treatments and products to our ever-growing clientele.” explains Aleshia.

Saya Medispa continues to grow their clientele with loyalty programs, customer feedback and their VIP shopping nights. They have held two events this year where they offered 20% of their entire retail stock, with selected stock reduced even further. “We found that clients purchase more products and try more products than they have ever tried before. Each client spends a minimum of $150 and we are getting at least 15-30 clients visit these VIP Shopping Nights. These nights have been a major success as we have more and more clients making repeat purchases after trying and falling in love with new products they might not have tried otherwise.” said Aleshia.

On top of an already big year for Saya Medispa, they received “Pure Fiji Stockist of the Year – Runner Up” at PBS’ annual awards night in September. They are also a major sponsor for Mikaela-Rose Fowler who is the current Miss Intercontinental Australia 2018.

Saya Medispa has also found success in using PBS’ Marketing on a Platter (MOAP), using social media graphics to promote their products on social media as well as Youngblood 4 Minute Makeovers to upsell and introduce new products to their clients.

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Congratulations once again to Aleshia-Ann and the team at Saya Medispa for the incredible services and VIP nights you provide to clients in your area. Here’s to kicking more goals and continued success in 2019!

Salon of the Month – Anna’s Skin and Beauty

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A beautifully appointed beauty salon in Townsville, Anna’s Skin and Beauty offers personalised beauty and skincare services courtesy of their experienced and passionate technician, Anna Preston.

After spending the last few years working with other local beauty therapists, Owner/Operator Anna now brings her 19 years of experience into her very own salon. Clients enjoy the specialised personal service she provides while using only the best professional skin care and mineral makeup.

“The biggest complaint I received as a manager working in previous salons was that clients see a different person each time they visit. Being an Owner/Operator, my clients see me every time. I do all the treatments and work alone. My clients love that they get me all to themselves when they come in…it’s a true one-on-one relationship” explains Anna.

However, it hasn’t been all smooth sailing for Anna’s Skin and Beauty in 2018. After 14 months of trading the salon was completely destroyed by fire. “My drive and determination was stronger than the devastation I was feeling” said Anna. Throughout the heartache, she stayed positive about getting the business running again, and in a remarkable turnaround, Anna’s Skin and Beauty had re-opened at a new premise in just 4 weeks.

The business has now begun a new chapter and currently stock Youngblood Mineral Cosmetics, Image Skincare and Cherry Blooms.

“I worked with Youngblood for about 14 years at a previous salon. I loved it then and thought it would be perfect for the North Queensland climate. As for Image Skincare, it’s my favourite skincare range of all time. I love the results I get for my clients and myself. Image actually CHANGES skin and people’s lives! said Anna.

On how to excel in customer service, Anna believes in continuous education and training, ensuring she’s offers the very best in client treatments and up-to-date customer education. “Being in the beauty industry for 21 years and attending countless seminars, training, customer service courses, I have learnt and developed how to give my clients 100% each and every time they come in. It’s about recognising what people want and need and providing that for them and not being lazy. As an owner operator it is up to me and me alone. I am 100% responsible for the success of my salon.” said Anna. “I am honest with my sales and client expectations. I’m not pushy, but I am helpful as I only want the best for my clients.”

Rated as one of the top 3 beauty salons in Townsville, as well as being featured in several North Queensland Magazines (including DUO, Success, and Business Development Magazine), Anna’s Skin and Beauty are also active users of Marketing on a Platter (MOAP), which allows them to easily run monthly and seasonal promotions in salon and via social media. “I LOVE MOAP, especially for inspiration and social media. The quality of the material and images provided is amazing” said Anna.

Well done to Anna for their amazing achievements 2018! We’re excited to be able to be a part of their success story and can’t wait to see how Anna’s Skin and Beauty continues to grow. Congratulations on earning Salon of the Month.

Salon Of the Month - Adelaide Laser Skincare

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Adelaide Laser Skincare is a beautiful clinic located in the inner east Adelaide suburb of Tusmore. Owned by Justyna Rachwalska and Taryn Lucas, this small business with treatment rooms offers a range of professional treatments including facials, microdermabrasion, medical peels, micro skin needling, LED light therapy and more.

“We take the time to really understand our clients skin concerns and work together to tailor a specific approach to achieve amazing long-lasting results. We have been friends for over 15 years and worked together for a few years before deciding to open something of our own.” said Taryn.

A PBS Awards finalist for “Best Newcomer” in 2018, Adelaide Laser Skincare takes guiding their clients towards better and brighter skin to another level.

“We like to keep our business small and intimate so that our clients feel comfortable and confident in approaching us with their concerns. We are committed to providing the highest level of specialised skin treatment plans to help clients feel and look their best. We treat our clients like family and also touch base with them after their treatment to ensure they were happy with their experience and any products we have prescribed them.” explains Taryn.

Adelaide Laser Skincare stock Image Skincare and heavily rep the brand in their clinic. It wasn’t until they trailed and tested Image Skincare that they knew they wanted the range for their clients. “We were introduced to Image by a fellow college who has a salon in Ireland. We attended Beauty Expo Australia in 2017 and were very impressed by Dawn Clifford (Senior Director of Education for Image Skincare). We bought the Vital C pack to try and fell in love with the product. Six months later we finally introduced the brand in our clinic.” said Taryn.

As part of their marketing activities, Adelaide Laser Skincare offer clients a valued added loyalty program. Each time the client visits the clinic and spends $100 or more on a service or product they are reward a point. Once 12 points have been accumulated they can choose to have a night at a Gold Class Cinema for two or receive a free facial treatment to the value of $120. They also offer monthly promotions based on the Image Skincare Marketing on a Platter (MOAP) offers created by PBS. These promotions have been incredibly successful for the clinic. The initiative has increased sales as well client satisfaction and loyalty.

“With Image Skincare now our number one selling range, and still growing rapidly in our salon, we plan to host a VIP Image Skincare Event in 2019 for our clients.” said Taryn.

Well done to Taryn and Justyna for their amazing results with Image Skincare in less than 12 months! We’re excited to be able to be a part of their success story and can’t wait to see how Adelaide Laser Skincare grow. Congratulations on earning Salon of the Month.

PBS' 2018 Salon of the Year announced!

The Beauty Spot salon owner, Christine Ewart with Matt & Lisa Williams

The Beauty Spot salon owner, Christine Ewart with Matt & Lisa Williams

The newly launched Sofitel Sydney in Darling Harbour was the place to be on Saturday 8th September, where 150 glamorous and excited guests arrived for the Professional Beauty Solutions (PBS) 3rd Annual Awards Gala Dinner.

The evening kicked off with champagne on arrival, canapes and the beautiful Fijian singers from Pure Fiji entertaining guests with their traditional Fijian songs and guitar playing.

With the hundreds of salon owners and beauty therapists mingling and sharing their experiences of Beauty Expo earlier that day, the evening’s MC, Dani Lombard from Dani Lombard PR started the official festivities by welcoming PBS’ salons, partners and international guests including Youngblood’s international brand ambassador and makeup artist Philip Luque, Bestow Beauty founder Janine Tait, Image Skincare’s international educator Dawn Clifford, and Dermalux’s Managing Director Dale Needham. Guests were treated to a 3-course meal while the talented White Tree Band provided the music for the evening.  A montage of Tanya Hennesy’s comical “things people say to beauty therapists & things people say to spray tanners” was also shared on the big screen, before guests where surprised with a video message from Hennesy herself, wishing everyone a great night and best of luck to all the nominees.

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As the drinks continued to flow, the PBS Awards ceremony kicked into full gear with winners announced in 12 categories and runner’s up in 3 categories. This year was the first year we also recognised the outstanding achievements of salons who have been with PBS less than 12 months, with the introduction of the Best Newcomer Award!  It was also the first time we announced a tie for any award, with Body Wisdom Contour Clinic and O’Hara Skin & Body (both from WA) taking home the Image Skincare Stockist of the Year Award!  

However, the night belonged to The Beauty Spot, an elegant and tranquil salon centrally located in the heart of Swan Hill, Victoria.  With a total of 9 nominations across all categories, they took home the prestigious Salon of the Year Award for 2018. Salon owner, Christine Ewart took to Instagram to share the salons latest achievement “PBS Salon of the Year 2018! Can you believe that? What an amazing night! And year! And 7 years!”

With an extremely dedicated team at the helm, The Beauty Spot offers a huge range of high end treatments and are repeatedly complimented on their offerings by their clients. They currently stock Youngblood Mineral Cosmetics, Image Skincare, Dermalux, Sunescape, Pure Fiji, Bestow Beauty, Body Sugaring Australia, Cherry Blooms and Wotnot Natural Wipes making them almost an exclusive PBS only stockist!



Congratulations once again all our winners.

Winners

  • Salon of the Year – The Beauty Spot 

  • Image Skincare Stockist of the Year – Body Wisdom Contour Clinic & O’Hara Skin& Body Clinic

  • Youngblood Stockist of the Year – Skinfit Body & Beauty   

  • Sunescape Stockist of the Year – Body Wisdom Contour Clinic

  • Dermalux Stockist of the Year – Vaia Beauty

  • Bestow Beauty Stockist of the Year – Oi Cosmetics 

  • Cherry Blooms Stockist of the Year - Bella Spazio Spa & Beauty

  • Body Sugaring Australia Stockist of the Year – Skinfit Body & Beauty

  • Pure Fiji Stockist of the Year – Macquarie Medi Spa

  • Marketing Excellence – Beautorium House of Beauty

  • Best Newcomer – Turramurra Natural Beauty

  • Retail Therapist of the Year – Laura Browne (The Temple Skincare)

Runner Up

  • Youngblood Stockist of the Year (Runner Up) – La Bella Medi Spa

  • Bestow Beauty Stockist of the Year (Runner Up) - Chateau Elan

  • Pure Fiji Stockist of the Year (Runner Up) - Saya Beaute Bar

Salon of the Month – Turramurra Natural Beauty

Whether you are seeking a luxurious treatment or need help with problematic skin, stepping inside Turramurra Natural Beauty’s (TNB) tranquil, calming and nurturing environment instantly invites you to shed your worries and surrender yourself to exquisite treatments that will rejuvenate, uplift and relax you to your core.

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Located in Sydney’s Upper North Shore, TNB offers a broad range of facial treatments that nourish, protect and transform your complexion. Guided by respected and renowned skincare specialist, Tracie Horn, their highly trained senior therapists specialise in providing luxurious facials alongside advanced skincare treatments.

TBN currently stock a number of PBS brands including Dermalux LED, Image Skincare and Bestow Beauty.

“We added Dermalux LED to our salon menu one year ago and from that moment the LED has not stopped! We have achieved remarkable results for our clients including (but not limited to) acne, anti-ageing and wound healing. However, it wasn’t until we added the second component in February 2018 which was the Image Skincare range, that we could deliver faster results for compromised skin.” said Tracie.

What makes TNB so special is their attention to every detail about their clients, using unique and specially tailored treatment approaches to each client to focus on their skin’s individual needs. “As part of our ongoing commitment to identify and address our client’s skin concerns, our dedicated team provide a comprehensive consultation that enables us to offer in-salon treatments combined with at-home products for a full 360° approach. We have a deep commitment to our customers and our brands, therefore to ensure we offer the very best in client treatments and up-to-date customer education, all staff continue with ongoing education and training.” explains Tracie.

As part of their marketing activities, TNB have run several email campaigns over the last 6 months,  including a bundle of 3 LED sessions for $99.00 which was received well by their clients. However, the real success came on the back of news that Meghan Markle had been receiving Dermalux LED treatments in the lead up to the Royal Wedding. TNB put together a “Sparkle like Markle” email campaign in June and sold an incredible 15 LED packages for $999 (which included unlimited LED for 3 months).

“These two promotions were incredibly successful for us. The initiative has increased sales as well as client visits to the clinic which gave us a chance to retail and cross-promote other services to them. Our clients have been extremely impressed with the changes in their skin through LED and by following their Image Skincare at-home skincare prescription”. said Tracie.

With four treatment rooms already in operation, Tracie is now developing a dedicated express LED Light Bar which is planned to open later this year.

Well done to Tracie and her team for their amazing results with Dermalux and Image Skincare! We’re excited to be able to be a part of their success story and can’t wait to see how Turramurra Natural Beauty continues to grow. Congratulations on earning Salon of the Month.