Congratulations to our 2021 Salon of the Year Award Winner, The Temple Skincare on their 20-year anniversary!
Celebrating their 20th year in the industry, the Temple team reflected on all that they have achieved over the years from overcoming global recessions to pandemics & succeeding on a national level with multiple industry awards! The Temple Skincare has well & truly cemented themselves as one of the most successful salons in Australia. We are SO incredibly proud to be partners with owner Rene & the Temple Skincare team, and look forward to the future and many more exciting years to come!
“I am so deeply honoured and proud that, The Temple Skincare & Spa is celebrating 20 years of doing what we love, and loving what we do! 20 years of aiming for exceptional customer service, 20 years of innovating what we bring you, 20 years of opportunity to show you love and kindness in everything we do, 20 years of education to empower our team, 20 years of offering cutting edge Medi-Spa services and indulgent Day Spa Rituals.” – Rene, Owner of The Temple Skincare
Get to know one of Sydney’s top salons…
Castle Hill’s The Temple Skincare & Spa is a multiple award-winning day spa and medi spa, nestled by the pool inside the boutique hotel, The Hills Lodge. Managed by Rene Herald, a visit to The Temple Skincare & Spa provides luxurious pampering to nurture the body and soul, while their results-driven medi spa offers services and technology that provide guests with outstanding results.
We sat down with the Temple Skincare owner Rene to discuss how they benefit from us, PBS and our services – from training & education - to our free consumer marketing.
What are your top-selling treatments?
Our top-selling services are massages, facials and Dermalux LED, and at Temple Skincare, we believe that having a wellness spa and a results-driven clinic under one roof is the way of the future. We combine advanced skin treatments that deliver visible results to our clients, with a holistic touch of massage and wellness — because we know there’s a demand for both. Our clients can enjoy the best of both worlds with a therapist’s hands offering kinetic touch and holistic healing, while high-tech machinery and advanced cosmeceutical skincare provide real long-term results.
What are the benefits of the PBS online education portal?
The online training portal is a fantastic way to ensure all team members are up-to-date with their training and product knowledge, and we also use it as part of our induction process when we hire new staff. The platform can be used anytime, anywhere, and our team log on at home, during slow periods at work and on their lunch breaks!
How has the support from PBS helped grow your business?
I’m all about relationships, which is one of the main reasons I love partnering with PBS. I don’t feel like I’m just an account or a number with them — they actually care about the success of my business and want to help it become more profitable. Our business development manager is also amazing; she’s always willing to brainstorm and help us put strategies in place and she even does training with us via Skype! We’re so grateful for the high level of knowledge and training we get from PBS — it really does make a world of difference.
Do you use the free marketing support provided by PBS?
Yes! The free Marketing On A Platter (MOAP) materials that PBS provides to all its salons are an absolute life saver! My life is so much easier, because PBS do the hard yards for me. From creating promotions for us to pass onto our clients, to supplying emails, in- store posters and social media graphics to promote them — MOAP gives you everything you need to nail your marketing campaigns!
