Bella Spazio resides in beautiful Orange, delivering results driven treatments to both men and women with a small, but dedicated team at the helm. With loyal clients regularly visiting their salon from as far as Forbes and Canowindra, and continuous nominations for people’s choice through Orange Business Awards, it is clear to see why Bella Spazio is the success that it is.
As a strong team in salon, Bella Spazio is proud to continue evolving their business, by adding new services to their menu, engaging in regular business coaching and marketing, and updating their salon equipment.
“We never stop”, exclaims owner Lisa Fowler. Bella Spazio’s winning customer service, and ability to achieve amazing results in salon allows them to continue to propel forward, and increase their loyal clientele.
Bella Spazio currently stocks Youngblood, Image Skincare exclusively to Orange, Cherry Blooms, Sunescape Tan and Bestow Beauty in salon for a complete beauty experience for all customers. From stocking Youngblood for over 10 years, to achieving great results with Image Skincare for five, Bella Spazio is a true PBS ambassador.
“As other brands have been introduced to us from PBS – we have introduced them to our business.”
From the importance of stocking a skincare range, like Image Skincare, that is not only results based, but allows the business to evolve and grow, Bella Spazio champions their position at the ‘Skincare Clinic in the west’, the range exceeding not only therapist but client expectations as well.
While the products they use in salon are an incredible asset to Bella Spazio, nothing beats their outstanding customer service that speaks for itself. A balance of care and nurturing, making each client feel like they are a friend, and educating the clients about the best in beauty and skincare, Bella Spazio ensures satisfaction from the first phone call to book the appointment, to the follow up post-service.
Bella Spazio is certainly a forward thinking salon, constantly trying to be innovative to create exposure for the business. They recently crowned their Youngblood Face of 2017, Caitlin Rosser, who is now organically spreading the word of Youngblood amongst friends and followers. The exposure received throughout this campaign, along with their aptitude for social media engagement, from competitions and Facebook videos to product and service incentives in store, has given Bella Spazio the attention they deserve, all from their creativity and drive.
“We feel it is vital to our business to always keep in front of our clients & having regular promotions Bella Spazio to showcase the PBS brands.”
Bella Spazio has implemented and are committed to providing exceptional incentives to both their clients and staff. With regular sessions with their BDM, attending events held by PBS, and utilising MOAP in their monthly marketing plan has not only increase motivation among staff, but has evidently increased average client spend and create loyal, frequent clients.
“Thank you PBS for allowing us to work with you on this journey and providing “A” Class products for us to work with. We are excited for what the future holds for us all.”
Congratulations to the team at Bella Spazio for the incredible hard work you put into your salon every day. Here’s to your continued success in the future!
