Privacy Policy 

Last updated: 27 June 2025 

At Professional Beauty Solutions ("we", "us", or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data you provide through our website (www.probeautysolutions.com.au) and other digital platforms, including LinkedIn lead forms. 

By submitting your information through our forms or interacting with our website, you agree to the terms of this Privacy Policy. 

 

1. Use of Submitted Information 

Professional Beauty Solutions is the exclusive Australian distributor of a range of advanced cosmeceutical skincare, results-driven technology, and aesthetic device brands. 

By submitting your information through our enquiry forms, you acknowledge and agree that we may use your contact details to communicate with you not only about the specific brand or product you enquired about, but also about other brands and offerings distributed by Professional Beauty Solutions. These communications may include marketing and promotional materials, product updates, and educational content relevant to our full brand portfolio. 

 

2. What Information We Collect 

We may collect the following personal information when you fill out an enquiry form: 

  • First name and last name 

  • Email address 

  • Company name 

  • Phone number 

  • Street address 

  • Suburb, state/territory, and postcode 

  • Business type 

  • Time in business 

If you submit your information through a LinkedIn lead generation form, we may collect your profile details in accordance with LinkedIn’s privacy policy and use them to contact you with relevant business information. 

We may also collect information about your interactions with our website via cookies and tracking technologies, such as: 

  • Device and browser type 

  • Pages visited and time spent on the site 

  • Referring sources (e.g., search engines or social media) 

  • IP address and general location data (non-identifiable) 

 

3. How We Use Your Information 

We use the personal data you provide to: 

  • Respond to your enquiries and provide product or service information 

  • Send marketing communications (if you opt in) 

  • Customise content and advertising to better match your interests 

  • Retarget ads on platforms such as Facebook and Instagram 

  • Improve our website performance and user experience 

  • Manage internal business processes through CRM tools 

 

4. How We Share Your Information 

We may share your personal information with trusted third-party service providers who assist us in operating our business and delivering our services. These providers may include: 

  • Customer relationship management (CRM) platforms – for managing customer interactions, sales, and service data 

  • Email and SMS marketing platforms – for sending promotional communications and updates 

  • Digital advertising and retargeting platforms – for delivering targeted ads and improving campaign effectiveness 

  • Analytics services – for tracking website performance, user behaviour, and engagement 

These providers may store and process your data in Australia or overseas, in accordance with their own privacy policies. We take reasonable steps to ensure these third parties comply with applicable Australian privacy laws. 

We will never sell your personal data to any third party. 

 

5. Cookies and Tracking Technologies 

Our website uses cookies, pixels, and similar tracking tools to collect data about your browsing behaviour. These technologies help us understand how visitors interact with our site and allow us to deliver relevant advertisements. You can adjust your browser settings to refuse cookies or to alert you when cookies are being used. 

 

6. Your Rights and Choices 

Under the Privacy Act 1988 (Cth), you have the right to: 

  • Access the personal information we hold about you 

  • Request corrections to inaccurate or outdated information 

  • Opt out of receiving marketing communications at any time 

  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) 

To exercise any of these rights or to make an enquiry, please contact us using the details below. 

 

7. Data Security 

We implement reasonable physical, electronic, and managerial procedures to protect the information we collect from misuse, loss, unauthorised access, modification, or disclosure. 

 

8. Contact Us 

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: 

Professional Beauty Solutions 
Unit 9, 18–28 Sir Joseph Banks Drive, Kurnell NSW 2231 
 
📧 info@probeautysolutions.com.au 

 

9. Changes to This Policy 

We may update this Privacy Policy from time to time. The most recent version will always be published on our website with the effective date noted at the top.