When was the Last Time you Attended Classroom Training?

Retain your Staff so You Can Retain your Clients!

Many salon owners look at team training and education as an expense they can’t afford, when in fact, it’s an investment that can’t be ignored.

In an era where beauty therapists aren’t leaving college with the level of skills and expertise they once did, there is no greater time in history where post-graduate education has been more crucial than it is right now.

In fact, you should be constantly ensuring your staff are pursuing education on new treatments, techniques, products and ingredients, if you want to remain relevant in an ever-increasingly competitive environment. Because, quite simply, the one thing that will set a salon apart from retail giants like Sephora, is your tailored, face-to-face expertise and service; two things that customers simply will not find browsing the aisles or throwing items into their online shopping carts.

In our industry, extraordinary service comes from up-to-date knowledge and ongoing education that leads to amazing, consistent results for your clients.
— Matt Williams

Stop seeing training as an expense, shift your mindset to view it as an investment!


Benefits of Ongoing Staff Development & Training

  1. Keep up with industry changes

  2. Be in touch with all the latest technology & product developments

  3. Stay ahead of your competitors

  4. Maintain and advance employee knowledge and skill

  5. Increase job satisfaction levels

  6. Attract new talent


What if We Train our Staff and They Leave?

Well, what is we don’t train them and they stay?

Your staff are the forefront and the core and the success of your business. Every single day, they are the ones that have their hands and their energy on your clients. Why would you not want to have the most qualified, the most educated, the most passionate and the most knowledgeable people touching, empowering and educating your clients all day, every day.

Classroom education is the answer to ensuring this is your reality.

It gives your team the chance to step outside of the business and reap an endless list of benefits, which in turn benefit YOU. my business.

Why you Should Send your Team to Training

  • They will leave training with an added boost of motivation

  • Implementation of brand-new knowledge and skills they’ve acquired at training

  • A boost in morale

  • An increase in more empower conversations with clients

  • They’re more confident in prescribing skincare, hence retail sales improve

  • Staff are more skilled, thus delivering better results for clients which in turn helps to retain them

  • The return in investment is exceptional as staff often become more passionate about the brand or treatment

  • Retaining stuff eliminates cost associated with hiring and onboarding processes of a new team member


Businesses that invest in employee development generate…

  • 20% improvement in retail sales

  • ·24% higher profit margins

  • 218% higher income per employee

  • 86% higher company value

  • 21% increase in productivity

  • 300% reduction in employee turnover

  • A return of $6.72 per dollar invested

Classroom is a Non-Negotiable to Ensuring you Offer Clients the Highest Standard of Advice, Care and Effective Results when Consulting, Treating and Retailing.

Training = more sales = happy staff = even happier guests which = a very happy business owner!
— Karla McDiarmid, Macquarie Medispa

Start Looking at Training for the Year Ahead Today!


Online Education Platform

If you need to be set up or a new team member has joined needs access to training on our education platform, contact us today on 1800 625 387.

 

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Professional Beauty Solutions: Its History, Present, and Promising Future