Salon Education

Join us on Facebook LIVE! PLUS your chance to win an Opening Order!

FACEBOOK LIVE! Join us next week as we speak to ECOCOCO's Brand Manager, Jessica King to find out more about this Australian owned, hair, skin, body and tanning range. This beautiful brand is a complete wellness and lifestyle range that offers professional body rituals that are inspired by wellness philosophies from all over the world. 🥥🌴

You could also WIN a custom ECOCOCO opening order (valued at $1,000).

🏠Where: PBS Facebook page
🗓Date: Monday 29th October
🕕Time: 6pm AEDT

Discover the Key to Success with PBS

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Professional Beauty Solutions (PBS) is Australia’s most respected and trusted distributor of professional beauty brands to beauty salons, spas and clinics across the country. Building their reputation over almost two decades, they source the world’s most impressive and innovative beauty brands, and deliver them to salon, spa and clinic partners.

We sat down with Matt Williams, CEO and owner of Professional Beauty Solutions to discuss what you can expect when you partner with PBS:

  1. Tell us about your business
    My parents originally met Pauline Youngblood back in 1995 and after falling in love with her brand, convinced her to award them the Australian distribution of Youngblood Mineral Cosmetics. Nine years on, after they had built a loyal salon following, they understood that to grow the business they were going to need some help. In 2006, my wife and business partner, Lisa and I took over operations, growing the business from a team you could count on one hand to over 40 exceptional team members at our head office in Kurnell, Sydney.
    Today, we distribute 11 professional beauty, skin and body brands that are leaders in their categories, throughout more than 2,000 salons, spas and clinics across the country.

  2. What products do PBS distribute?
    As soon as we started to expand our offering beyond makeup, we became fixated on providing our salons with everything they need from one convenient supplier. Today, our salons trust us with offering the best in mineral makeup, skincare, tanning, spa body, hair removal, inner beauty nutrition and LED technology to satisfy their business needs. Our collective of world-class brands are chosen based on their efficacy, innovation, performance and profitability for the salon and unlike a typical wholesaler that might carry multiple brands and offer minimal support, we only select the best of the best within each category, providing a full service.
    Our brands will not only deliver the results their clients are looking for, but also provide them with the support and education they need to grow a profitable business.

  3. What is your overall mission at PBS?
    The question that we are constantly asking is, “How do we help our salon, spa and clinic partners become more profitable?”. That is our key goal at PBS, and is what drives our decisions when acquiring new brands and coming up with strategies to support and nurture our salons.
    With more than two decades of experience behind us, and having bought, built and sold several businesses over the past 20 years, we understand the challenges that small businesses face, and know we can lead you on what we like to call, a pathway to profitability. We have taken all the experience, knowledge and the lessons we have learnt – also known as, mistakes – and channeled it towards doing whatever we can to make our salon business owners’ life easier, from the marketing tools and ongoing education to the business support we offer.
    This year, I will be expanding on our vision by launching a new coaching platform for our salons, including live workshops on how to build a profitable, predictable business in 2018.

  4. Speaking of education, it is a fundamental key for any business’s success. What does PBS do to ensure their clients stay at the forefront of an ever-evolving industry?
    Our industry is evolving rapidly, and salon owners need to stay current if they want to remain the trusted authority on beauty in their client’s lives.
    Each year Lisa and I travel to international trade shows and conferences to make sure that we are staying ahead of what is happening in the industry. We share this information with our salon partners throughout the year through our educational Facebook Live sessions with guest speakers, annual education events like Beauty Expo and our own Passion to Profits roadshows, and hopefully along the way we also inspire our salon partners to grow and evolve their business to the next level.
    Training and education is without question one of our crucial points of difference at PBS. To help our salons grow, we have employed a qualified team of Business Development Managers in each state who conduct monthly classroom trainings for each brand, as well in-salon focus training.

  5. Do you offer any incentives or rewards to support the growth of your salons?
    Absolutely! Our newly relaunched PBS Rewards Program makes it much easier to leverage your buying power by pooling your rewards points when you stock more than one brand with us. By combining rewards from up to eleven brands – including wax and sugar – even as a small single operator, you can reach a reward status that might otherwise have been reserved for bigger salons. The more PBS brands you stock, the more support you gain! I think this is a rewards system that truly levels the playing field and is unlike anything else in the industry.

  6. What makes PBS stand out as a distributor in terms of the level of service you offer?
    I think the greatest differentiator for us is our focus on supporting salons in becoming better business owners, carrying them to the top of their game. Most brands and distributors focus entirely on educating salons on their product’s benefits and how they can sell more. This is only one aspect of running a successful, profitable and predictable business, and a small fragment of what we offer. We have now developed systems for each aspect of your business, from daily sales tracking sheets to business health checks and workshops that address the financial foundations of the business. Our exclusive ‘Marketing on a Platter’ – where we deliver FREE monthly marketing sets for each brand – is just one of the ways we provide a service that cannot otherwise be found in this industry.

  7. As for the future of Professional Beauty Solutions…
    Our mission drives our vision for the future of PBS! We know that over the next decade there will be much more disruption in our industry and we can’t be complacent, and we can’t resist change, but we will remain guided by our mission to make PBS salons, spas and clinics the most profitable in the industry.

Make Education your Top Priority this Year

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There are New Year’s resolutions, and New Year’s resolutions. Coming into a new year can make you think about all the things you wanted to do in your salon and for your business, but inevitably can not always all get done before December comes around. To ensure that you do not break on your resolutions this year before the end of January, you need to push your career to new heights and discover once hidden prospects that will induce change in your frame of mind; education.

Education in 2018 is much more than writing notes on a page that you’ll forget to look at again or a demonstrated technique. It surrounds the determination, skill and personal motivation to further your business and professional development. Education now offers the freedom in the ever-changing world of the beauty industry to go with what you have felt and analysed to be the right move for your business, from experts and therapists alike.

As your clients are becoming more self-aware and knowledgeable about current trends in the industry, salon owners need to be 3 steps ahead at all times, ready to offer their clients exactly what they are looking for in the new world of beauty, skincare and wellness.

Reading up on blogs, articles, podcasts and following those in the know of the latest marketing, beauty and salon techniques to help your business grow is step one to achieving greater levels of knowledge in 2018. Your instant access to digital publications, apps and the realm of YouTube has seen a worldwide boom in opportunities for career growth and education.

Education does not stop at improving upon your skillset however. When in the beauty business, your job entails marketing, sales, profitability, systems, people, and most importantly, your mindset to make the entire machine work to please and retain your clients. You can become an entirely different, more aware and better-informed beautician through simple to complex education classes and webinars, and is a goal worth striving for in 2017.

Professional Beauty Solutions offers salons, clinics and spas the opportunity to take part in dozens of education, training and growth sessions throughout the year. Our 2018 goal is to provide more business and profit building tools than ever before. Through regular webinars, intimate training sessions with expert trainers, and our monthly MOAP Monday Facebook Live education events, 2018 is the year to make education your top priority.

MOAP MONDAY RECAP 2017

If there is one thing that is just as important as having hard work and passion in your role as a beauty therapist, it is constantly educating yourself and your team on the how the industry is changing and evolving!

We have had a HUGE year bringing all our salon partners 8 FREE educational MOAP Monday Live sessions via Facebook, with huge success. We were also lucky enough to have special guests Vanessa McDonald (Salon Marketing Coach) and Daynah Hamilton (Studio Matrix) share their wealth of knowledge across salon marketing, and social media and give our salon partners the tips and tricks they need to help them become more profitable in the beauty industry.

View Part 1 & 2 of Matt Williams and Vanessa McDonald's live episode discussing how to retail your Christmas packs this season:

Watch Matt Williams and Daynah Hamilton discuss the important apps, tools and tricks needed to nail your salon's social media:

Missed an episode or want to re-watch again? Visit our Profit Advantage Facebook Page.