Congratulations to Melissa McColl and the team at Gusollios Hair and Spa for being named our Salon of the Month for February! Located in the country town of Young, NSW, Gusollios Hair and Spa specialise in providing professional hair and beauty services and only stock the best products to give Young and surrounding areas access to the best this industry has to offer!
The salon has created a space that their clients can escape to a tranquil environment and state of relaxation. With three fully functioning treatment rooms upstairs (a Vichy shower, tanning/treatment room and pedicure room) with a makeup studio attached. Plus, hairdressing services and a downstairs treatment room, Gusollios Hair and Spa ensure that all guests can ‘have it all’.
“We like to meet the highest of standards with our professional expectations”, explains salon owner, Melissa McColl. “Because of this we have created a clientele base which extends to surrounding towns and cities, including Canberra, Sydney and Wagga Wagga. Every day we welcome new clients and enjoy seeing all our existing clients who travel to see us.”
Gusollios Hair and Spa have been proud stockists of Youngblood Mineral Cosmetics and Pure Fiji for over 10 years as well as Wotnot.
“Youngblood and Pure Fiji have given us the results our clients demand, this is why we have continued to stock both brands for over a decade!” Melissa explains.
On how to excel in customer service, the team at Gusollios believe in 110% customer satisfaction and strive to meet the needs of their clients’ whichever way they need.
“Customer service is a major part of our company, and when you love and believe in the products you have to offer to your clients our services become so much more”, Melissa declares.
What makes Gusollios Hair and Spa stand out from the rest of the salons in the area are their ongoing promotions, collaborations with local businesses and ‘added touches’ to the services they offer. These outstanding services have contributed in them being named a finalist in the Young & District Business Awards 2014 and the Winner of the 2009 Young & District Award for Trades and Services.
“We love promoting Pure Fiji products through complementary hand massages during other treatments. This allows our clients to fall in love with the fragrances, textures and the richness of each product. We also love educating our clients on the benefits of Youngblood and how easy it is to create a range of looks. Most recently we participated and collaborated in a photoshoot where Youngblood was used to create the complete look. This is one of the many photoshoots our salon has been involved with” says Melissa.
Gusollios Hair and Spa has also found success in using PBS’ Marketing on a Platter (MOAP), using social media graphics to promote their products on social media as well as Youngblood 4 Minute Makeovers to upsell and introduce new products to their clients.
In addition to this, their biggest success of the year was the launch of the new Youngblood #ColorCrays Matte Lip Crayons. Their sales were so successful that they needed to re-order four times during the space of three weeks as stock was flying out the door!
“Being a professional in our industry, it is important to ensure we give our clients the best service we can provide and offer the best products. This is the window of opportunity where it is essential to create a relationship with our client to give them the best results possible.”
Congratulations once again to Melissa and the team at Gusollios Hair and Spa for your successful new product launches and services you provide to the clients in your area. Here’s to kicking more goals and continued success in 2018!