A congratulations is due for Je Suis Femme for being our March Salon of the Month! With your dedication to superior products and customer service, it’s no wonder you’ve been in the game for so long.
Located in Western Australia, Je Suis Femme has provided affordable and natural beauty therapy for over 30 years. Their wide range of services includes waxing, facials, massages, and tinting, and the salon stocks only the best mineral makeup and Australian made skin care.
Of the PBS brands, Je Suis Femme currently carries Youngblood, Sunescape, La Clinica For Skin & Body, Cherry Blooms and WotNot. “We have stocked La Clinica for over 10 years and Youngblood for over 5,” says owner Jodee, “which has led us to expand further with the other ranges PBS has to offer.”
The salon decided to stock Youngblood after a hunt for a mineral cosmetic line that would compliment La Clinica For Skin & Body, which is a certified organic skincare range. “We chose Youngblood for its salon-exclusive status,” says Jodee, “and the fact that it can be applied to the skin after any facial treatment, while still letting the skin breathe and repair.
"Our clients love the lightweight feel of the foundation and the great coverage it gives.”
Continuing with their focus on healthy beauty products, Je Suis Femme chose to stock Sunescape for its natural look, great smell, and flattering green base. With an array of PBS lines in tow, the salon has been able to provide clients with the highest quality of natural and organic ingredients, and can assure their treatments are as gentle and safe as possible.
In addition to caring about the quality of their products, the salon always strives to deliver “110%” to every client. Their impeccable customer service, paired with demos and loyalty programs, has helped the salon establish great, lasting relationships with clients. As per the recommendation of PBS, Je Suis Femme offers a complimentary 4-minute makeover to every facial client, which Jodee says makes the customer more likely to purchase items from the Youngblood range. The Sunescape loyalty cards have also helped Je Suis Femme retain customers, and the VIP events have led to a definite increase in sales. Jodee says:
“Being a part of PBS has helped our business stay up-to-date with trends and new products”
“Marketing on a Platter is a great go-to for promotional ideas, and the reward programmes have been a wonderful incentive not only to clients, but staff as well.”
Does your salon go above and beyond for customers? Share your PBS story with us for a chance to be featured as the next Salon of the Month!